Refund policy

FurNest Refund Policy

We want you and your pet to be happy with your purchase.

Returns:

Customers may request a return within 14 days of receiving their order.

Conditions:

Items must be unused, in their original condition, and in original packaging.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and include photos of the issue.

Refunds:

Approved refunds will be processed to the original payment method.

Certain items may not be eligible for return due to hygiene or safety reasons.