Shipping policy

Shipping Information

Thank you for shopping with Auzarae. We are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are processed within 1–2 business days.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Time

Standard delivery: 2–7 business days, depending on your location within South Africa.

Shipping Costs

Shipping costs are calculated at checkout.

Free shipping is available on qualifying orders as displayed on our website.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking information so you can follow your delivery.

Delivery Delays

Occasionally, deliveries may be delayed due to weather, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping details are accurate before placing your order. Auzarae cannot be held responsible for delays or failed deliveries caused by incorrect addresses.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.